Returns and Cancellations Policy
Books Damaged in Shipment
Items damaged in shipping must be returned immediately for replacement. Contact
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to arrange for a shipping label to be mailed to you.
No Returns or Refunds for Undamaged Goods
Returns of undamaged goods are not accepted and refunds are not available for ONLINE subscription cancellations, although they may be transferred at the discretion of CondoManual.ca upon the request of the subscription holder. Contact
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to transfer an account.
Order Cancellation
You can cancel your order within 48 hours, as long as your have not yet received a notice of shipping confirmation. Simply open a ticket in the Customer Support area under Sales->Order Cancellation or email
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with 'Order Cancellation' in the subject line. Be sure to include all relevant details.
Offline Orders
If you have chosen to pay for your order through OFFLINE payment, please note that your order may be cancelled if payment is not received within two weeks of placing your order.